We apologise for the delay in answering calls at this moment in time, we are experiencing a higher than normal volume of calls. During this time our current wait times can be longer than 30 minutes.
For routine matters you can submit a request using the button below, these requests will be responded to within 2 working days. This service is available from:
Monday 8:00am to Friday 6:00pm
Support your local pharmacy
In current times prescriptions are taking longer to prepare and it would be preferred if patients waited longer before calling at pharmacy to collect. Repeat medications should be ordered 7 days in advance and that you should allow the pharmacies at least 4 working days (not Saturdays or Sundays) to order and prepare. This will help us to minimise numbers in our waiting rooms allowing social distancing following government advice.
Please help to support all local community pharmacies in following this advice as they are currently experiencing a 300% increase in work load so by waiting a little longer to collect your prescription will help us manage this increase in demand.
Thank you for helping all your local community pharmacies.
Welcome to Valens Medical Partnership, a GP Partnership with 8 surgeries all working together to provide a better, wider range of services for all of our patients.
By combining the best practices and specialist services of all of our GP practices, by working closely in local communities, and with the medical, technical and financial opportunities that a larger scale operation can generate, we’re able to deliver exceptional patient care.
Our aim is to give our patients a better care experience and provide our staff with an improved, fulfilling working environment.
Through this site, you can now do a lot of things from the comfort of your home such as order a repeat prescription, cancel an appointment or book a telephone appointment to decide whether you need to visit the doctor. Here you will also find a wealth of self-help and stay-well advice.
Not sure which service you need? Find out more about services that the NHS provides here.