Changes to Seaton Terrace & Seaton Sluice Prescription Ordering
Changes to Prescription Ordering
From Monday 1st July, we are introducing a new system for ordering prescriptions from the Brockwell surgery.
By phoning the main switchboard number, patients requiring a repeat prescription for current medication will be able to leave a voicemail message with the items required.
Seaton Terrace patients dial 0191 237 5458
Seaton Sluice patients dial 0191 298 0901
This service will be available every day, 24/7.
During our opening hours, patients can also leave a message where they have a query about current medication. Our Prescriptions team will also handle queries between 10am and 12pm, and 2pm to 4pm.
These are the new options.
Dial 0191 237 5458 or 0191 298 0901.
Press Option 1 for Prescriptions. For a repeat prescription press option 1 again and leave a voicemail message as directed.
If you have a query about your medication, press option 2 and you will be asked to either leave a voicemail or speak to a member of the team.
For appointments and all other enquiries patients will hold the line to be placed in the queue to speak to our reception team.