Get help after hours

If you wish to contact a doctor outside of surgery hours please ring the GP Out of Hours service directly on 111. Calls to 111 from mobiles and landlines are free. Lines are open 24/7 every day.

We also offer Valens patients access to our enhanced access service which offers appointments at evenings and weekends, although these may be at a different location to your normal surgery. Find out more here.

Life threatening emergencies

In a life threatening emergency dial 999. This could be sudden severe chest pain, loss of consciousness, loss of power in a limb or severe bleeding.

Minor injuries

If you have an injury which might need stitching / glue or involves a broken bone, you should attend the local minor injuries unit at Wansbeck General Hospital or North Tyneside General Hospital.

There are also NHS Walk-in Centres who deal with minor illnesses and injuries. Click here to find your nearest walk in centre.