Order a repeat prescription

Support Your Local Pharmacies

On Behalf of Lintonville, Pegswood and Morpeth Pharmacies.

In current times prescriptions are taking longer to prepare and it would be preferred if patients waited longer before calling at pharmacy to collect. Repeat medications should be ordered 7 days in advance and that you should allow the pharmacies at least 4 working days (not Saturdays or Sundays) to order and prepare. This will help us to minimise numbers in our waiting rooms allowing social distancing following government advice.

Please help to support all local community pharmacies in following this advice as they are currently experiencing a 300% increase in work load so by waiting a little longer to collect your prescription will help us manage this increase in demand.

Thank you for helping all your local community pharmacies.

Over the counter medicine

Prescribing of over the counter medicines is changing. NHS England have stopped the prescribing of certain medicines that are readily available to buy in a pharmacy or supermarket, even if you qualify for free prescriptions.

GP, nurses or pharmacists will also generally no longer prescribe probiotics and some vitamins and minerals. You can get these from eating a healthy, varied and balanced diet, or buy them at your pharmacy or supermarket.

For more information, visit https://www.england.nhs.uk/wp-content/uploads/2018/08/1b-easy-read-over-the-counter-leaflet.pdf or https://www.nhs.uk/common-health-questions/medicines/why-cant-i-get-prescription-over-counter-medicine/


We can now send prescriptions to any nominated pharmacy electronically on your request or we also provide a pharmacy collection and delivery service for your medication with a local pharmacy of your choice, please see reception for any further details or to nominate a pharmacy.

If you ask for items that are not on your repeat prescription list this may take longer, and your GP may ask you to book an appointment before being able to issue them.

Please click here for information on our Electronic Prescription Service.

Where can I get my Prescription?

Click here to find your nearest pharmacy.

The pharmacies can pick up your written prescription from the health centre.

If you wish to use this service please state which pharmacy you wish to use on your prescription request.

1. Online

Registering for online ordering

To register you will need to come in person to your local surgery with a form of identification e.g passport, driving licence, or medical card. The receptionist will print out instructions for you to login for the first time which will include our website address, your username and a password.


2. By telephone

Cramlington:        01670 737283 (press option 1)
Lintonville:          01670 844300 (press option 1)
Lynemouth:          01670 860212 (press option 1)
Morpeth:              01670 502333 (press option 1)
Newbiggin:            01670 816921 (press option 1)
Pegswood:            01670 515326 (press option 1)
Seaton Sluice:      0191 298 0901 (press option 1)
Seaton Delaval:   0191 237 5458 (press option 1)

During our opening hours, patients can also leave a message where they have a query about current medication. Our Prescriptions team will also handle queries between 10am and 12pm, and 2pm to 3pm.) To do this call your surgery number as shown above and select option 1 for prescriptions then select option 2 for prescription queries.

3. In your surgery

Tick the boxes on the tear off slip from the right of your prescription for the items you need. Please ask at reception for the B side (tear off slip) of your prescription. Put the tear off slip in the box in the foyer marked “Repeat Prescriptions” or post through the letterbox if the surgery is closed and your surgery has this facility.

Repeat prescriptions are medicines that have been previously authorised by your GP for regular use. All regular medicines need to be reviewed once a year, some need more frequent monitoring.

There is a date next to each item on your prescription which tells you when you are next due to see a GP or nurse.

PLEASE NOTE: All patients on repeat prescriptions will be required to have a health check (medication review). Failure to attend will result in either reduced quantities or cancellation as it may be unsafe to continue. This is for your safety to ensure that the medication is still appropriate for you.

Items not on your repeat prescription list may be issued at the Doctors discretion in certain circumstances, e.g. if you have a recent letter from a hospital clinic asking for medicines to be changed.

Please do not presume that if you have been given a specific medicine in the past that the GP would be happy to issue again without reviewing your condition.

Medication Synchronisation: Why not get all your medications in line to save ordering a few times each month? Collect a synchronisation form from reception and our Medicine Manager will try to synchronise most of your regular repeat medications so you only have to order them once a month.

Click here to download and print a Medication Synchronisation form.

Once completed please hand into reception.


How long does it take to get a repeat prescription?

Patients on long term medication may obtain repeat prescriptions on request without seeing the doctor. Your medication details are held on computer, thus enabling us to supply the prescription accurately. Repeat medication should be ordered well in advance and not treated as an emergency, unless an unavoidable situation has occurred.

To help us provide a safer and more accessible service for all patients these guidelines should be strictly observed:

Please do not leave your request until the last minute i.e. when you are down to your last pill, or even none at all.

Please allow 2 full working days between submission of your request and its availability for collection from the surgery. It may take longer if a doctor needs to check something with you or another clinician or you have ordered your medication on-line.

Please allow an extra day if your prescription is sent direct to your nominated chemist before collecting your medication from them as the chemist will also require additional time to dispense your medication.

Please allow extra time if ordering specialist medication.

If you have recently been to as hospital appointment and your medication has changed, the hospital doctors should issue you with a prescription for an initial course of the new drug.

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