Access Online Services

On-line patient services

In addition to our traditional surgery services, Valens now operate a convenient online service which allows you to arrange:

  • A consultation online, or to request telephone and face to face appointments
  • Medical advice for common problems
  • Repeat prescriptions
  • Request fit notes and GP letters or ask about recent tests

You do not need to register for this service, just click the button below.

More information including ‘how to’ leaflets and videos of patients and why they are using GP online services are available at

We also use a secure website called Systmonline which enables you to:
Book telephone appointments
Order repeat prescriptions
View your medical records
Change your personal details including name, address & contact numbers.

You need to be registered for this service to use it.

Who can register?

Any patient who is 16 years of age or older can apply for access to their own medical records.

How to register for Systmonline

To register you will need to come in person to your local surgery with a form of identification eg passport, driving licence or medical card. The receptionist will print out instructions for you to login for the first time which will include our website address, your username and a password.

Access to medical record viewer

Patients who have already signed up for Systmonline for online prescription requests and appointments can now view their Summary Care Record, this includes medications and allergies.

If you would like to be able to use the Medical Record Viewer (to see test results, etc) you can apply for access by completing a request form which can be collected from Reception or click here to download and print a form. When you return the completed form, you will need to bring photo ID with you so we can verify who you are. The surgery will then look into your request and your medical record will be available for online viewing with 28days. If access is granted, you will log into it in the same way as you do when you request your repeat prescriptions online.

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