Choosing the right service for you
Choosing which service is right for you at a given time may not always be easy – often you have more than one option.
Click here for guidance on where to start.
Self help for non-emergency ailments
There are many good sources of advice on the internet. Below are a few of our recommendations:
Pharmacy First
Your local pharmacist will be able to give you free health advice for the treatment of minor ailments e.g. hayfever and painkillers for those exempt from prescription charges. You do not need an appointment. Click here to find your nearest pharmacy.
Accident & emergency
Whatever the time of day, if you or someone else experiences severe chest pain, symptoms of a stroke, loss of blood or suspected broken bones, go to your nearest emergency department or call 999. Accident and emergency departments are open 24 hours a day 365 days a year and can assess serious injuries and provide emergency assistance.
Useful telephone numbers
NHS 111 Service 111
Northumbria Healthcare Trust 0344 811 8111
(Wansbeck, North Tyneside, Northumbria Specialist Emergency Care and Hexham Hospitals)
RVI and Freeman Hospitals 0191 233 6161
Registrar of Births & Deaths 0845 600 6400
Citizens Advice – Cramlington 08444 111 444
Carers Northumberland 01670 320025
Age Concern 01670 528220
CRUSE (Bereavement Counselling) 0191 276 5533
Relate (Marriage Counselling) 0300 100 1234
Samaritans 08457 90 90 90
R.E.A.C.H (Rape Crisis Centre) 0191 221 9222
Talking Matters Northumberland – 0300 303 0700
Northumberland County Council Community Team – 01670 620015
